Pack of 2 Pink Heart Saturn Necklace & Pink Butterfly Pendant Necklace | Celestial Love Jewelry with Marquise Decorative Stone Charm
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FAQs
What is your return policy?
Request an eligible return within 30 days of delivery at info@lamiraya.com. Items must be unused/unworn, with tags and original packaging. Contact us before mailing a return to Vookline Private Limited, B-40, Ralsagar Raw House, Nr. Raj Darshan, Surat, Gujarat 395005, India. There is no restocking fee. Approved refunds are processed within 7-10 business days after receipt and inspection. Custom/personalized items, sale items and gift cards are excluded from change-of-mind returns; contact us about damaged, defective or incorrect items regardless of these exclusions. See our Refund Policy for full terms.
How much does shipping cost?
Standard shipping to the USA is free ($0) on all orders. Applicable import duties, taxes and clearance charges not collected at checkout are the recipient's responsibility. See our Shipping Policy.
Do I have to pay for return shipping?
Returns are mailed to our address in Surat, India. Customers pay international return shipping for eligible change-of-mind returns. La Miraya covers return shipping for damaged, defective or incorrect items. Contact info@lamiraya.com before returning an item so we can provide instructions.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express) and secure payments processed via Razorpay. Your payment information is always encrypted and secure.
How can I contact LaMiraya for support?
Contact La Miraya customer support at info@lamiraya.com. Include your order number for order-related questions. La Miraya is operated by India-registered Vookline Private Limited.
Will I have to pay customs duties or taxes?
Orders ship from India. Applicable import duties, taxes and customs clearance charges that are not collected at checkout are the recipient's responsibility. These charges are separate from our free standard shipping. We cannot guarantee duty-free entry or a particular customs charge.
Will I receive a tracking number for my order?
Orders are handled within 48 hours of order confirmation, including weekends. After dispatch, you will receive a shipping confirmation email with tracking information. Tracking may take 24-48 hours after dispatch to show the carrier's first scan.
Is your jewelry waterproof or tarnish-resistant?
Our products are imitation/fashion jewelry. We do not make blanket waterproof, tarnish-proof or hypoallergenic guarantees. Keep pieces away from water, perfume, lotions and harsh chemicals; wipe gently with a soft, dry cloth and store separately in a dry place.
Can I cancel or change my order after it’s placed?
Contact info@lamiraya.com as soon as possible before dispatch if you need to change or cancel an order. Orders are handled within 48 hours of order confirmation. Once an order is handed to the courier, it cannot be cancelled; eligible items may be returned after delivery under our 30-day return policy.
Where do you ship from and how long will it take to receive my order?
La Miraya is operated by Vookline Private Limited in India. Orders dispatch from B-40, Ralsagar Raw House, Nr. Raj Darshan, Surat, Gujarat 395005, India. Handling is within 48 hours of order confirmation, every day including weekends. Estimated total USA delivery is 15-20 calendar days from order confirmation to delivery, including handling. Customs processing and carrier delays may affect this estimate. Standard USA shipping is free ($0).









