Blue Crystal Heart Necklace | Heart of the Ocean Style

We offer a 30-day return window. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. The product must be unworn, in its original packaging, and with all tags attached.

We offer 100% Free Standard Shipping on all orders delivered within the United States. There are no hidden shipping fees at checkout.

If the return is due to a mistake on our part (damaged or incorrect item), we will cover the return shipping costs. However, if you are returning an item due to a change of mind (customer remorse), you will be responsible for the return shipping fees.

We accept all major credit and debit cards (Visa, Mastercard, American Express) and secure payments processed via Razorpay. Your payment information is always encrypted and secure.

We are here to help! You can reach our customer support team via email at [support@lamiraya.com]. We typically respond to all inquiries within 24 business hours.

For most orders to the USA under the $800 threshold, customs duties are generally not applied. However, any local taxes or customs fees imposed by the US authorities are the responsibility of the customer.

Yes! Once your order is dispatched (within 24 hours of purchase), you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey.

We take pride in our quality. Most of our pieces are designed for daily wear; however, to maintain the shine and longevity of your jewelry, we recommend keeping it away from harsh chemicals, perfumes, and excessive moisture.

Since we process orders within 24 hours, please contact us at support@lamiraya.com as soon as possible if you need to make changes. Once an order has been handed over to the courier, we cannot cancel it, but you may initiate a return after receiving it.

We ship our products from our production facility in India. For our customers in the USA, the total delivery time is typically 6 to 16 business days (1 business day for processing and 5–15 business days for transit).